Comments on: Who Else Wants to Help Create Happiness and Spread Joy? http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/ On a Quest for Personal Freedom Sat, 05 Jul 2008 19:55:33 +0000 http://wordpress.org/?v=2.3 By: Charlie http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-19680 Charlie Tue, 08 May 2007 14:56:10 +0000 http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-19680 Steve, I've worked in call centers for mobile phones, you're right people really do treat service personel like s***! It's unfair that people get such abuse merely for doing their jobs. Respect Charlie Steve,
I’ve worked in call centers for mobile phones, you’re right people really do treat service personel like s***! It’s unfair that people get such abuse merely for doing their jobs.

Respect

Charlie

]]> By: Monica Ricci http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-4234 Monica Ricci Mon, 08 Jan 2007 05:43:07 +0000 http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-4234 Steve, having worked with the public all of my life (18 years of it in the hotel and restaurant industry) I am VERY QUICK to spread the love and rave about people who do an excellent job. I will also happily suffer through less-than-stellar service and give the benefit of the doubt if they are truly doing their best and it's just a rough day. However, I will not tolerate or reward being treated poorly or a bad attitude in a service person. I'm all about choices... if you don't like what you're doing and can't treat customers and clients well, then get another job, start a business or change your attitude because that's not the customer's fault or their problem. Steve, having worked with the public all of my life (18 years of it in the hotel and restaurant industry) I am VERY QUICK to spread the love and rave about people who do an excellent job. I will also happily suffer through less-than-stellar service and give the benefit of the doubt if they are truly doing their best and it’s just a rough day.

However, I will not tolerate or reward being treated poorly or a bad attitude in a service person. I’m all about choices… if you don’t like what you’re doing and can’t treat customers and clients well, then get another job, start a business or change your attitude because that’s not the customer’s fault or their problem.

]]> By: Sammer http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-1246 Sammer Tue, 14 Nov 2006 23:48:12 +0000 http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-1246 I went on holiday to India recently, and we caught taxis everywhere we went. After a couple of weeks I noticed a trend: we'd always leave a much bigger tip to taxi drivers that were friendlier and appeared happier. After the holiday I sort of felt guilty about this. The happier drivers were already happy, so why do they need making happier by large tips? Theyre the ones who are more likely to have a predisposition to being happy. Theyre more likely to be the ones who have a great family at home and loads of great friends. The unfriendly, quiet drivers are the ones more likely to have a predisposition to unhappiness. Maybe they caught their spouse cheating on them, or maybe their 9-year-old kid died the other day. Who needs the larger tip? Of course you can't be sure about anything, but shouldnt u always go by averages and probablity, etc? I went on holiday to India recently, and we caught taxis everywhere we went. After a couple of weeks I noticed a trend: we’d always leave a much bigger tip to taxi drivers that were friendlier and appeared happier.

After the holiday I sort of felt guilty about this. The happier drivers were already happy, so why do they need making happier by large tips? Theyre the ones who are more likely to have a predisposition to being happy. Theyre more likely to be the ones who have a great family at home and loads of great friends.

The unfriendly, quiet drivers are the ones more likely to have a predisposition to unhappiness. Maybe they caught their spouse cheating on them, or maybe their 9-year-old kid died the other day.

Who needs the larger tip? Of course you can’t be sure about anything, but shouldnt u always go by averages and probablity, etc?

]]> By: Tim O'Connor http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-1215 Tim O'Connor Tue, 14 Nov 2006 14:23:58 +0000 http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-1215 I worked at Disney World for a summer when I was in college. Believe me when I tell you that people complain about anything and everything, but almost no one goes out of their way to compliment a good (or even an exceptional) effort. If you're looking for a really easy way to make your life a whole lot easier, praising the people who do well is a great place to start. This is especially true if it's the lady who sells you your cup of coffee every morning or the guy you see twice a week at the lunch counter when you get a sandwich. The more those people know you appreciate the work they do the more they will look forward to serving you, and the service you receive will improve. I worked at Disney World for a summer when I was in college. Believe me when I tell you that people complain about anything and everything, but almost no one goes out of their way to compliment a good (or even an exceptional) effort. If you’re looking for a really easy way to make your life a whole lot easier, praising the people who do well is a great place to start. This is especially true if it’s the lady who sells you your cup of coffee every morning or the guy you see twice a week at the lunch counter when you get a sandwich. The more those people know you appreciate the work they do the more they will look forward to serving you, and the service you receive will improve.

]]> By: Nomad http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-1150 Nomad Mon, 13 Nov 2006 16:37:26 +0000 http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-1150 Steve, I agree with your point. One thing I wonder is if the employee ever heard about this or got any credit, or if the franchise is taking credit for her hard work? Steve, I agree with your point. One thing I wonder is if the employee ever heard about this or got any credit, or if the franchise is taking credit for her hard work?

]]> By: Dave Trager http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-943 Dave Trager Tue, 07 Nov 2006 03:41:17 +0000 http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-943 I am all over it! =) I am all over it! =)

]]> By: c-$$$ http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-832 c-$$$ Sat, 04 Nov 2006 05:50:20 +0000 http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-832 Its good to praise good service, but don't take no crap neither. While its nice to get a happy thank you for the thank you letter in the mail, complaining to the feedback hotline printed on fast food wrappers and cups will get you *free stuff* :P If you get flat cokes or cold food from a joint, call and complain, and you'll get a freebie. And, you'll maybe help someone else from getting screwed. Drive-thrus are especially bad about this, they'll often figure you're an out-of-towner on the road whose not going to do anything about getting screwed. Cellphones make it pretty easy to leave some feedback nowadays. Its good to praise good service, but don’t take no crap neither.

While its nice to get a happy thank you for the thank you letter in the mail, complaining to the feedback hotline printed on fast food wrappers and cups will get you *free stuff* :P If you get flat cokes or cold food from a joint, call and complain, and you’ll get a freebie. And, you’ll maybe help someone else from getting screwed.

Drive-thrus are especially bad about this, they’ll often figure you’re an out-of-towner on the road whose not going to do anything about getting screwed.

Cellphones make it pretty easy to leave some feedback nowadays.

]]> By: Gratitude Moments Day 10 - Balanced Life Center http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-829 Gratitude Moments Day 10 - Balanced Life Center Sat, 04 Nov 2006 05:35:45 +0000 http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-829 [...] Who Wants To Create Happiness and Spread Joy by Steve Olson [...] […] Who Wants To Create Happiness and Spread Joy by Steve Olson […]

]]> By: kimberlynn Dickens http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-819 kimberlynn Dickens Fri, 03 Nov 2006 18:30:46 +0000 http://www.steve-olson.com/who-else-wants-to-help-create-happiness-and-spread-joy/#comment-819 Steve, i loved your article! i also work in the service industry and have experienced negativity from customers. it is a rarity and great joy to have someone compliment me. this holiday season i will help spread love and happiness! kimmie Steve,

i loved your article! i also work in the service industry and have experienced negativity from customers. it is a rarity and great joy to have someone compliment me.

this holiday season i will help spread love and happiness!

kimmie

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